Privacy Policy
This policy explains how Shark handles inquiry data submitted through the website by professional appliance buyers and sourcing teams.
Information we collect
When you submit a form, Shark may collect your name, company, email, phone or messaging contact, target market, product category, project notes and any files or specifications you choose to provide. We may also receive basic website usage data such as page visits, browser type and referral source for security and performance purposes.
How we use information
Inquiry information is used to respond to RFQs, prepare category guidance, estimate feasibility, route the request to the correct sourcing or engineering contact, arrange sample discussions and improve the usefulness of website content. We do not use professional inquiry data for consumer advertising or unrelated resale.
Sharing and confidentiality
Project information may be shared with internal sourcing, engineering, packaging, documentation or compliance personnel who need it to answer the request. When supplier or laboratory input is required, Shark shares only the information needed to evaluate the appliance program. Buyers should sign a formal NDA before sending highly confidential drawings, unreleased brand assets or proprietary test data.
Retention
We keep inquiry records for as long as needed to manage sourcing communication, quote history, project follow-up and compliance documentation. You may ask us to update or delete contact information when there is no active project or legal reason to retain it.
Your choices
You may request access, correction or deletion of your contact details by contacting the Shark sourcing desk. If you no longer want project follow-up, tell us in your reply and we will stop non-essential communication while keeping any records needed for an active quotation or transaction.